Privacy policy

Last updated: April 13, 2026

Printikids operates an online store specializing in the sale of digital educational resources available for download (PDF), as well as physical printed and laminated products shipped to customers or delivered to pickup points, intended for teachers, parents, and education professionals (hereinafter the “Services”).

This Privacy Policy describes how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable French legislation.

By accessing the website and using our Services, you acknowledge that you have read this Privacy Policy.

1. Nature of Personal Data Collected

As part of our business, we only collect data strictly necessary for order management, whether digital or physical.

Data collected directly from you

  • Identity: first name, last name
  • Contact details: email address
  • Postal address: billing and/or delivery (particularly for physical products)
  • Order information: products purchased, date, amount, history
  • Communications: messages sent via the contact form or by email

👉 A phone number may be requested only for orders of physical products to facilitate delivery by carriers, but it is not required for digital products.

Data collected automatically

  • IP address
  • Browser and device type
  • Website browsing data
  • Cookies and similar technologies (see cookie policy where applicable)

2. Payment Data

Payments are processed exclusively by Shopify and its secure payment providers.

Printikids never stores your banking data (card number, security code, etc.).

3. Purposes of Data Processing

Your personal data is used to:

✅ Process and confirm your orders (digital and physical)
✅ Ensure delivery of physical products and immediate access to digital files
✅ Manage your customer relationship and account (where applicable)
✅ Respond to your requests (support, after-sales service, inquiries)
✅ Handle invoicing and comply with legal and accounting obligations
✅ Improve user experience and website navigation
✅ Send transactional emails (confirmation, order tracking, download access)

Marketing communications

Newsletters or promotional offers are only sent with your explicit consent.

You may unsubscribe at any time via the link included in the emails.

4. Legal Basis for Processing (GDPR)

Data processing is based on:

  • performance of a contract (order and delivery of digital and physical products)
  • compliance with legal obligations
  • your consent (newsletter, cookies)
  • our legitimate interest (security, fraud prevention, website improvement)

5. Digital Products and Right of Withdrawal

Digital products sold on Printikids are downloadable content.

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply when:

  • the download begins immediately after purchase
  • the customer has expressly agreed to the immediate performance of the service
  • the customer has waived their right of withdrawal at the time of ordering

This information is clearly indicated:

  • on product pages
  • during the checkout process
  • in the Terms and Conditions of Sale

6. Data Sharing

Your data may only be shared with:

  • Shopify (hosting, order management, payment processing)
  • carriers and logistics providers (only for physical orders)
  • technical service providers strictly necessary for the operation of the website

👉 We never sell or rent your personal data.

7. International Transfers

Some data may be processed outside the European Union by Shopify and its providers.

These transfers are governed by GDPR-compliant mechanisms (standard contractual clauses and equivalent safeguards).

8. Data Retention Period

  • Order data: retained in accordance with legal obligations (particularly accounting)
  • Customer data: retained as long as the business relationship is active
  • Marketing data: retained until consent is withdrawn
  • Browsing data: retained for a duration compliant with cookie regulations

9. Your Rights

In accordance with the GDPR, you have the following rights:

  • right of access
  • right to rectification
  • right to erasure
  • right to restriction of processing
  • right to data portability
  • right to object
  • right to withdraw your consent at any time

To exercise your rights, you can contact us at the address below.

10. Children’s Data

The Services are intended for adults (teachers, parents, education professionals).

We do not knowingly collect personal data relating to minors.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data.

However, as no transmission or storage system is completely secure, we cannot guarantee absolute security.

12. Changes to the Policy

This policy may be updated at any time to reflect legal or technical developments.

The update date is always indicated at the top of the page.

13. Contact – Data Controller

Printikids
📍 2 Impasse de l’Ardilly, 89270 Saint-Moré, France
📧 contact.printikids@gmail.com